At The Furniture Shack we want to take the pain out of outdoor furniture shopping. Our furniture has been tested by thousands of bums in store so we know you will be in love at first seat.
That is why we offer a 14 Day Money Back Guarantee.
This returns policy applies to all purchase made in a TFS store or our online store www.thefurnitureshack.com.au
The TFS 14 Day Money Back Guarantee does not exclude or replace your statutory rights given under the Australian Consumer Law and Regulations ACT 2010.
If you have changed your mind and would like to return your order, The Furniture Shack may offer you either an exchange or refund provided the following conditions are met
If your purchase was made from our online store please contact them directly to arrange the return of your order.
Please note that any refund given would be less original postage/insurance costs. (In the event that your goods were shipped for free the actual postage amount would be deducted from the refund).
Please choose carefully when purchasing the following products as we are unfortunately unable to offer our 14 Day Money Back Guarantee.
Where a refund is sought for your purchase the refund will be given using your original payment method.