All products are covered by a 12 month warranty. 

Our Outdoor Inspirations range is also covered by a 5 year warranty which applies to all aluminium frames against manufacturing faults and defects only.   The warranty is applicable from the date of purchase and all warranty claims must be lodged at the store of purchase, supported with a dated receipt as proof of purchase. The warranty excludes strapping, glass and any damage to powder coating caused by salt, chemicals or through lack of general maintenance. Any damage to frames, cushions or slings that is caused by accident or misuse of the product are not covered under warranty. All cushions are covered by a 12 month warranty which does not include mould or mildew damage as this is an environmental variable we cannot control. 

Our Indoor collection is covered by a limited 12 month warranty. Our Mahogany furniture is man made from solid Mahogany Timber. Please note that movement is to be expected in all timber furniture (excluding chipboard and manufactured timbers), including our furniture. All timbers will expand and contract with climate conditions. As the timber we use is forest-friendly plantation timber it is quite young, therefore the panels of timber are not wide, and most times a couple of pieces of timber make up each top, side, base, drawer and shelf. (Please note, rainforest timber is old and therefore panels used from rainforest timber would be much larger and much more expensive). When the timber shrinks, as a result of dry conditions, these panels may split apart and leave a gap. We guarantee that this movement will not interfere with the functionality of the piece, that is, your entertainment unit will still function very well as an entertainment unit, whether it has movement or not.

 • Please note that a receipt must be presented for any warranty claim – we will not honour warranty without proof of purchase.